Halifax Seed Happiness Guarantee
At Halifax Seed we strive to ensure the quality of each order meets your standards. Halifax Seed’s happiness Guarantee ensures that you will be happy with your purchase, and if not, we’ll make it right.
Damaged Product? Please contact Halifax Seed immediately upon receiving any item that is damaged or incorrect.
Seeds: Seeds are living items that can be affected by multiple variables. Halifax Seed guarantees that all seed surpasses the standards set out by the Canada Seeds Act and Regulations. Please understand that we cannot accept responsibility for the results of extreme weather or garden neglect. If at anytime you are unhappy with a variety of home garden seed please contact us and we will replace or refund you for the purchase value of the seed.
Hard Goods: If you are not fully satisfied with every product you have received, within 30 days simply send them back to us at:
Halifax Seed Company
5860 Kane St
Halifax, Nova Scotia
Please ensure you have a copy of your order number and reason of return included.
Plant Material Return Policy
1 Year for shrubs, trees, perennials, roses (excluding hybrid teas and bare root), fruit (trees and bushes only)
90 days for tender perennials, tender Rhododendrons or plants zone 5 or higher
No guarantee - annual flowers, vegetable transplants, herbs, bare root fruit and veg, bulbs, tropical plants, cacti and succculents
Receipt and dead plant must be presented for return policy to be valid. Plant replacement or store credit will be granted.
Credit Card Privacy & Security: Halifax Seed does not store your credit card information on our site. All payments are handled by a secure processing company. Halifax Seed does not share, sell or accept bribes for any of our customers information, your info is safe with us.
When you contact us, you will always be greeted by a knowledgeable, professional and cheery Halifax Seed “family” member.